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Take the upper hand and write a well thought out, strategic response to those negative reviews on Yelp or other review sites.

For each and every one of our clients it is important to have activity on the most visited Social Media websites like Google, Facebook and Twitter.

The reason is that Google and the other search sites will rank you higher when they find your Social Media accounts that are linked back to your website.

As you begin interacting with other Facebook members you'll come across various terms that you'll need to know.

Did your business receive a negative review on a review site like Yelp, Google Places or Yahoo Local? How should your company respond to negative reviews?

Social media... two words that we hear nearly every day. Business owners and organizations are asking, what can social media do for me?

If you want your programs to have dramatic results, you either need to give them time to build an audience or you need to support them with traditional mass efforts like media buys/PR.

Earlier this year, we reported that 63 percent of companies planned to increase their spending on social media in 2009.

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